Accessing our services

If you are having trouble accessing our services or require specific accommodations please call us toll free at +1 (866) 431-2739 or submit the form below:

For assistance in completing this form please email our Client Project Management Department Manager, Christi Patterson or call +1 (905) 795-9575 x281.

Organizational Commitment

Apex Graphics Inc. is committed to providing a barrier-free environment for our clients/customers, employees, job applicants, and other stakeholders who enter our premises and access our information. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), Customer Service Standard, and the Integrated Accessibility Standards Regulation for Information and Communications, Employment, and Transportation, and eventually, for the Built Environment.
Our organization is committed to ensuring our compliance with accessibility legislation by incorporating policies, procedures, training for employees, and best practices. Our commitment to making our organization accessible to everyone includes the integration of accessibility legislation with our policies, procedures, and training.

Providing Accessibility To Services At Apex Graphics

Apex Graphics Inc. is a manufacturer of printed package inserts, outserts and other packaging components for various industries including Pharmaceutical, Contract Packaging, Medical Device, Health & Beauty and Consumer Goods, as well as Food.

The Company is committed to providing equal access to our services to all of our current and potential customers, including those with any type of disability.

We have developed an Accessible Customer Service Policy to govern how we  provide services to persons with disabilities in Ontario.

Our goal is to ensure that the Policy and related practices and procedures are consistent with the following four core principles:

1. Dignity – Persons with a disability must be treated as valued customers who are as deserving of service as any other customer.

2. Equality of Opportunity – Persons with a disability should be given an opportunity equal to that given to others to obtain, use, and benefit from our goods and services.

3. Independence – Goods and services must be provided in a way that respects the independence of persons with a disability.  To this end, we will always be willing to assist a person with a disability but will not do so without the express permission of the person.